Shipping & Pick-up

Shipping

We ship from Texas. We do not use a fulfillment center — we ship all our own packages directly from our apothecary, by hand.

We ask that customers allow 1 business day for their order to process before shipping. We do not ship on Saturdays, Sundays or holidays. Standard delivery typically arrives in 2–5 business days; Priority in 1–3; Fastest in under 2.

At checkout you simply choose Standard, Priority or Fastest — we compare live rates across USPS, UPS, FedEx and other carriers and pick the best-priced service that meets that speed, so your price and arrival date are calculated before you finalize the order. Shipping costs vary with package weight and destination, and the quickest speeds aren't offered to every address — you'll only see the ones a carrier can actually promise for yours.

Please double-check your shipping address before confirming your order, and check spam & junk folders for any tracking notifications.

Local Pick-up

If you choose to pick up your order from the Mueller or Bell Farmers' Markets, watch for a “ready to pick up” email so you know your order will be ready the following weekend. Orders placed after Thursday at 5:00pm may not be ready that weekend — please check your email.

If you are unable to pick up your order, please notify us so we can make other arrangements. If your order needs to be sent out or delivered, an invoice may be emailed to you for shipping/delivery fees.

Returns & Refunds

As a small business, we appreciate your patience and care. Because our products are handcrafted wellness goods, we're unable to accept returns on opened items — but if something arrives damaged or incorrect, please reach out within 7 days and we'll make it right.

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